PayPack SupportUpdated 3 months ago
Submit a support ticket is often the first step in getting help with a product or service. By providing clear and concise information about your issue, you can help the support team resolve it quickly and efficiently. Here's a step-by-step guide on how to submit a support request ticket:
- Your contact information: Name, email, and company.
- Issue description: Clearly and concisely describe the problem you're experiencing. Include any error messages, screenshots, or videos that might be helpful.
- Additional information: Provide any other relevant details that might help the support team understand your issue.
See the below methods for contacting PayPack Help.
The Chat Widget
A ticket can be filed through our Chat Widget at https://help.paypack.ai/en-US. It is located on the bottom right hand corner of your screen.
The PayPack Help Bot will guide you through filing a ticket with the information that you provide.
Get Help in NetSuite
NetSuite has a support tab that will lead you directly to https://help.paypack.ai/en-US to file a support ticket. Our implementation guides are also available on this website for assistance.
We can also be contacted directly through email at [email protected].