This guide is designed to give the user an overview of the integration and also provides detailed implementation instructions.

PayPack will improve your OTC (order-to-cash) process by eliminating payment processing complexities and taking full advantage of available automation between Stripe and NetSuite. 

PayPack SuiteApp offers a variety of payment features by incorporating Stripe’s Payments API. This integration enables Stripe payments on NetSuite’s customer, sales order and invoice records. Additionally Stripe refunds on NetSuite’s credit memo records. 

See below for potential use cases supported by PayPack.

• Company needs to take direct payment from a customer on a default saved credit card.   
• Manufacturer requires pre-payment of 20% before allocating resources to a customer’s sales order.   
• Customer service was asked to bulk invoice 50 transactions from the past 2 months using the customer’s credit card on file.   
• Business emails a customer an invoice with a payment link so they can pay via web browser or forward to their accounting department.   
• A utility company needs to automatically include a variable rate convenience fee for their customers based on their monthly usage tier.   
• A customer request a partial refund due to an unforeseen shipping delay.   

This NetSuite SuiteApp is built, maintained, and supported by PayPack.

Key Features

• Payment Links: Send secure payment links on quotes/ estimates, sales orders, invoices, and invoice groups.
• Compliant Surcharging: Apply compliant, rule-based surcharges to offset payment processing fees.
• Authorize Now, Capture Later: Secure funds at the point of sale and automatically capture payments upon fulfillment, ensuring you get paid before delivering goods and services.
• Flexible Partial Payments: Accept prepayments and partial payments to seamlessly manage B2C and B2B order-to-cash workflows.
• Data Orchestration: Maintain NetSuite as your single source of truth by automatically importing all Stripe data (invoices, charges, refunds, and disputes) for manual-free reconciliation.
• Payout Reconciliation: Automate Stripe payouts with NetSuite deposit records for faster close. Reconcile payments processed in NetSuite and externally from WooCommerce, Magento, or BigCommerce.
• Multiple Stripe Accounts and NetSuite OneWorld: Enable PayPack to work with multiple Stripe accounts integrated with the same NetSuite instance (mapped to respective NetSuite subsidiaries / NetSuite OneWorld).