The NetSuite customer sync lookup parameter priority is listed below.
- STRIPE CUSTOMER ID
EMAIL ADDRESS by default
In order to change the email address default, select the appropriate NetSuite entity field in the PayPack configuration.
If using a non-email field for unique identifier, modify the saved search by removing the email criteria.
When using a non-email field, the value will automatically sync to the Stripe Customer Metadata using the NetSuite field ID and value.