Payout Reconciliation handles the categorization of payout overviews into Payments, Other Deposits, and Cashback. This categorization relies on default settings, which are:

• Charge IDs: Populated in the STRIPE CHARGE ID (PAYPACK) field within Customer Payments.
• Refund IDs: Populated in the STRIPE REFUND ID (PAYPACK) field within Customer Refunds.
• Dispute IDs: Populated in the STRIPE REFUND ID (PAYPACK) field within Customer Refunds and Cash Refunds, or STRIPE CHARGE ID (PAYPACK) for Customer Payments and Customer Deposits.

For visual references of these default locations, please refer to the images below.

If charge IDs, refund IDs and Dispute IDs are stored in fields other than the default ones, Payout Reconciliation can still be supported. Here's how: 

• Identify Internal Field IDs: Locate the internal IDs of the specific fields where charge IDs are stored within Payment Records, where refund IDs reside within Refund Records, and dispute IDs reside within Payment or Refund Records.

• Override Default Locations: Enter the identified internal IDs into the fields labeled STRIPE CHARGE FIELD ID and STRIPE REFUND FIELD ID on the Payout Reconciliation tab.

This action instructs Payout Reconciliation to fetch IDs from these designated fields, overriding the default locations.

Understand the behavior of override fields:

• Optional Text Boxes: These fields are not mandatory. If left empty, Payout Reconciliation will default to the original field locations for charge and refund IDs.

• Independent Customization: You can modify one field while leaving the other untouched. The updated field will override the original location, while the unchanged field will maintain its default behavior.

• Unified Functionality: If both fields are assigned the same field ID, Payout Reconciliation will encompass all three categories: Payments, Other Deposits, and Cash Back within that single field.