The Disclaimer Label feature allows you to add a layer of legal protection and clarity to your payment process. By enabling this setting, you can require customers to acknowledge specific terms—such as a Refund Policy or Terms of Service—before they are permitted to complete their payment.
This feature is particularly useful for businesses that need to ensure customers have read and agreed to specific conditions during the checkout experience.
How the Disclaimer Label Works
When configured, a checkbox will appear on your Customer Statement Link page. The customer will see your custom label (e.g., "I agree to the Terms of Service") and a clickable link leading to your documentation. The "Pay" button will remain disabled until the customer checks this box.
Step-by-Step Configuration
To set up or edit your Disclaimer Label, follow these steps:
- Navigate to PayPack → Setup → Configuration.
Go to Customer Statement Link subtab.
Locate the Enable Disclaimer checkbox.
Enable Disclaimer: Check the checkbox to "On."
Disclaimer Label: Enter the text you want the customer to see next to the checkbox.
Example: "I have read and agree to the Terms of Service."
Save Changes: Click the "Save" button at the bottom of the page.
Common Use Cases
Terms of Service: Ensure users agree to your platform's rules.
Refund & Cancellation Policies: Minimize dispute risks by forcing acknowledgment of your refund terms.
Privacy Policy: Inform users how their data will be handled in compliance with regulations like GDPR or CCPA.
Age Verification: Require users to confirm they are over a certain age before proceeding.
Frequently Asked Questions
Can I make the checkbox optional? No. The Disclaimer Label is designed as a "forced-action" gate. If the feature is enabled, the customer must check the box to proceed with the payment.
Where does the link open? When a customer clicks the Disclaimer Label, the link will open in a new browser tab so they do not lose their place on the payment page.