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Integration Guide

General Settings

Integrating Stripe to NetSuite can be easy. The sections on this page will guide you through the steps with screenshots and how-to videos to assist you in this process. In order to complete this section, you will need access to Stripe API keys and Ne

Mappings

There are optional field mappings available in the PayPack configuration. In some scenarios, a transaction may require a specific field to populate such as field ID class. By entering metadata in JSON format, you are able to satisfy the requirement.

Customer Sync

There are three ways to sync NetSuite customers to Stripe. Before creating the customer sync saved searches, it is important to understand how the NetSuite Customer record syncs with the Stripe Customer. When the PayPack bundle is installed in NetSui

Authorize & Capture

In addition to authorizing and capturing the payment immediately, businesses can authorize the payment first and capture at a later point in time. This feature is available through our PayPack payment link in NetSuite or from the PayPack UI when char

Recurring Billing

Subscription and recurring billing is handled by triggering a scheduled script that is included in the PayPack bundle. The script will process any invoice that is returned by the NetSuite saved search. To use this feature, select the saved search on

Auto-Bill Payments

Auto-Bill Payments is an automated feature to streamline payments, boost cash flow, reduce errors, and improve customer satisfaction by taking a Stripe payment on the NetSuite Customer Payment record. A NetSuite customer payment is a record of a paym

Customer Installment Plan

Efficient payment processing is essential for maintaining cash flow and customer satisfaction. PayPack's Stripe Installment Plan feature in NetSuite is designed to simplify and speed up the process of creating multiple customer payments. A PayPack In

Email Notifications

PayPack is able to deliver email notifications to customers using native NetSuite’s email templates. This ensures that any customer notifications are aligned with NetSuite workflows. From now on, whenever the conditions you define in the workflow are

Payment Link

Easily add a payment link to NetSuite sales orders, invoices, invoice groups, and quotes/estimates that are sent to your customers. This allows them to pay using any payment method supported by Stripe. Note: Invoice groups is a feature that needs to

Surcharges

There are business use cases where you may want to charge a transaction convenience fee or surcharge fee. When enabled, the fee can be applied across any PayPack charge on the customer, quote, sales order, invoice, or invoice group. The fee can be co

Refunds

There are 2 methods to refund PayPack charges in NetSuite. Watch how to process a refund in PayPack at the credit memo. PayPack creates a refund in Stripe on the specified charge from NetSuite which results in a credit memo and/or customer refund. No

Payout Reconciliation

Business scenario necessitates seamless Stripe payouts integration with NetSuite to offer comprehensive payment overview, encompassing:. To enable Payout Reconciliation, navigate to novaApps → PayPack - Integrated Payment Processing Solution for Stri